FAQ

 

When will I receive my order?

All packages are shipped via Canada Post regular mail. Depending on your location, shipping times are 3-10 business days once shipping email has been sent to you. As everything is handmade by me, some products are made to order. (I don't always have a huge stock on hand). Please read the description on the product if it states "Made to order", it could take up to 2-3 weeks to prepare and ship out. An email will be sent once the piece has been shipped.

How do I care for my wall hanging?

The rope ends of your wall hanging may have curled or crimped during transit. Lay your piece flat, or hang it on the wall, and the ends should straighten out within a few days! You can use a comb to gently smooth out the soft fringe/tassels.

How do I hang my piece?

Large-sized wall hangings should always be hung from a load-bearing stud, while smaller, lighter hangings can be hung from a nail or command hook. Plant hangers can also be hung from curtain rods if the the rod is mounted into a stud.